![]() ![]() The Puerto Rico Medicaid delivery system is a subset of the larger public government healthcare delivery system for most of the island’s population.The Medicaid program in Puerto Rico differs from Medicaid programs operating in each of the 50 states and the District of Columbia in three important ways. Medicaid MAGI & CHIP Application Processing Time.Testing Experience & Functional Tools demonstration.Alternatives to Psychiatric Residential Treatment Facilities Demonstration.Balancing Long Term Services & Supports.Person-Centered Hospital Discharge Model.Vision and Hearing Screening Services for Children and Adolescents.Early and Periodic Screening, Diagnostic, and Treatment.State Planning Grants for Qualifying Community-Based Mobile Crisis Intervention Services.SUPPORT Act Provider Capacity Demonstration.SUPPORT Act Innovative State Initiatives and Strategies.Medicaid Information Technology Architecture.Section 223 Demonstration Program to Improve Community Mental Health Services.Actuarial Report on the Financial Outlook for Medicaid.CMS-64 FFCRA Increased FMAP Expenditure Data.State Budget & Expenditure Reporting for Medicaid and CHIP.Medicaid Eligibility Quality Control Program.Medicaid Third Party Liability & Coordination of Benefits.Seniors & Medicare and Medicaid Enrollees.Coronavirus Disease 2019 (COVID-19): Section 1115 Demonstrations.1115 Substance Use Disorder Demonstrations.1115 Demonstration Monitoring & Evaluation.Medicaid & CHIP Marketplace Interactions.Performance Indicator Technical Assistance. ![]() Medicaid Enrollment Data Collected Through MBES.April 2023 Medicaid & CHIP Enrollment Data Highlights.Home & Community Based Services Authorities.Lawfully Residing Immigrant Children & Pregnant Individuals.Medicaid and CHIP Quality Resource Library.Affordable Care Act Program Integrity Provisions. ![]() Medicaid and CHIP Eligibility & Enrollment Webinars.Unwinding and Returning to Regular Operations after COVID-19.Home & Community-Based Services in Public Health Emergencies.Using Section 1115 Demonstrations for Disaster Response.Medicaid Data Collection Tool (MDCT) Portal.Eligibility & Administration SPA Implementation Guides.Health Home Information Resource Center.Promoting Community Integration Through Long-Term Services and Supports.Improving Care for Medicaid Beneficiaries with Complex Care Needs and High Costs.Care Coordinators do not call back and or stay employed there long enough to get back to you, and If you do get a call back or correspondence when they do they still don’t have any clear answers.For a company with so much potential to be ruined by a lack of quality care this is a sad travesty.One star is too much. I do not recommend this company my mother is the only reason I use it,other than that there is no reason I will ever recommend this company. Now to be fair they are really kind and informative when you do get them, but unfortunately that’s not the norm. This company has absolutely TERRIBLE customer service from day one.Their care coordinators are disorganized to the highest degree,and it’s sad cause the concept of the company i feel is a good one,but their personnel team has a huge flaws,and even if you get a competent kind employee to deal with you it’s 1 out of 10. I NEVER post bad reviews I feel every company or entrepreneur deserves room for mistakes so if I’m posting this is SERIOUS. I will not answer until my issues are rectified. Please don’t respond to me or contact me. It’s like we’re being silenced by being ignored. What kind of company does this? As an employee, I (as well as others) have the right to report issues to a higher department if we feel it’s not being taken care of by supervisors. (Which is pointless because no one calls) I’m an employee who can’t contact a supervisor or Human Resources. No one wants to respond, until you call in and make a complaint. I’m a current employee and after a few months, I see the truth. To some it up, your tactic failed and you need to be retrained. To ignore our issues and try to discredit us publicly, by being dishonest, only fans the flames of our problems more. Like any employee, their will be issues with the company you’re employed with. Your dishonest response is partially whats wrong with staff at this company. ![]() No company is perfect, but at least be honest. Caution folks, when you see a company that has their Public Relations Team doing damage control by being dishonest on reviews .you be the judge. I can easily add my paystub showing my name & todays date. If this is your best resolution attempt at trying to make me look bad, you shouldn’t of responded. They are trying to make readers believe I don’t work for the company and I’m lying. To try to save face, they are trying to discredit my statement. **UPDATE** As anyone can see, they responded. ![]()
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